| MEMBERSHIP |
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| Membership will auto-renew annually. A card must be saved on file to purchase a membership, packages, or passes. Drop-in packages are available to members only and can be shared with members linked in a couples or family membership. These packages will not expire if the membership is renewed. Unlimited Monthly Passes have currently been discontinued. Current passes will be renewed automatically. If current passes are paused or canceled, they cannot be repurchased. Unlimited Annual Passes will be renewed automatically. For further details, please refer to the pass waiver. |
| Once a membership is purchased, there is no cancellation, refund, or credit offered. If membership expires, day pass/entry packages & monthly passes will expire. Monthly passes can be placed on hold for a maximum of 2 weeks in one billing cycle. Holds must be made in advance. Cancellation is requested to be made 2 weeks prior to the monthly pass start date. Once the monthly pass has been billed, no refund or credit will be provided. |
| ETIQUETTES |
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| All members and guests are required to check in at the front desk and pay before entering the Court Area. To maintain the best possible playing surface, everyone is expected to wear clean, non-marking indoor shoes. Footwear must be changed before entering the court area. Any marks made on the badminton surface due to shoes are subject to a $250 fine. We ask that players exercise care when using all equipment, such as not hanging or leaning on the badminton nets/poles. Inappropriate behavior will not be tolerated, and the player(s) may be asked to leave the court/facility. |
| Group Lesson |
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| Students registering for Modu Club group lessons are required to commit to the full two-month period, excluding statutory holiday. Payment is due in full upon registration. A valid method of payment must be provided to Modu Club to process payments for auto-registration. Payment will be charged as the registration auto-renews. |
| Students may reschedule up to a maximum of two (2) makeup lessons per term within the same term of the missed lesson (no make up for modu jr & pre-comp). Any absence, including but not limited to sickness, weather changes, personal events, private tournaments, or unforeseen circumstances, will count towards the four missed lessons. Any additional lessons missed (after a maximum of two) will be considered void and are not eligible for makeup lessons, store credit, or refund. |
| The makeup lesson must be rescheduled before or within 24 hours of the scheduled class time via email. If failed to reschedule within 24 hours, the makeup class will be void and no additional makeup lesson, store credit, or refund will be provided. Once a makeup lesson is scheduled, it cannot be rescheduled again. Makeup lessons cannot be transferred to the following term(s). Any lesson missed due to participating in a sanctioned tournament will be credited to the profile. |
| If students do not wish to auto-renew their group lesson registration for the next term, they must inform Modu Club via email 2 weeks prior to the term start date. If cancellation is done after, it is subject to a $50 cancellation fee. If students re-register within 2 weeks of the term start date, a $20 late fee will be charged. No late fee will be charged for new registrants, who can sign up at any time. |
| Private Lesson |
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| The players will inform receptionists of their preferred days/times that they are available and their preferred coach. Modu will schedule a time that works best for both the player and the coach based on each party’s availability. Please note that Private and Semi-Private Lessons with Head Coaches are only accessible to Members who are enrolled in group lessons and represent Modu Club. All competitive players are required to schedule one private lesson per week to be enrolled in the program. |
| Payment is due in full before the start of a private lesson (cannot confirm booking without payment). Bookings must be fully paid before the start of the lesson. If booking for the entire term, then the entire term is required to be paid for. Players cannot reserve a spot without payment. If a spot is reserved without payment, the booking is subject to cancellation and the spot may be given away to other players who wish to schedule. |
| If the player(s) cannot attend a scheduled class, it is the responsibility of the player(s) to let Modu know at least 24 hours before the session. This allows other players to book that time instead. If the player cancels or reschedules the private lesson within 24 hours of the scheduled time, 50% of the lesson fee will be charged. For semi-private lessons, if one player cancels within 24 hours and their partner shows up, then the 50% cancellation fee will be charged to the player who missed and the partner who attends will be given a 30-minute private. If the partner wishes to do an hour private, they will be requested to pay the difference. If due to any reason the coach cancels, we will provide a store credit on the player’s profile to be used for the next visit. If players do not wish to have the credit and wish to receive a refund, we will assist you with it. |
BADMINTON COURT ETIQUETTE
By joining as a member or participating as a drop-in, you are also agreeing to abide by the rules and etiquette of the club. The rules and etiquette requirements are in place to help ensure a safe and respectful environment for our staff, members and visitors.
Courtesy
- The number one rule is respect and consideration for other players. Treat others as how you would like to be treated. Under no circumstances shall a player subject anyone to abuse of any kind (be it verbal or physical). At the discretion of the staff, players who are found to be in breach of this rule will no longer be permitted to play.
- At times, you may be paired up with players less advanced than yourself. Look after them, offer help, and make them feel welcome on court. Remember, everyone has to start from somewhere and you were once a beginner too.
Badminton Court
- Any day pass admissions (Drop-ins, Packages, & Unlimited Pass holders) are requested to share courts during these times (take turns every after game) or kindly wait for a court to be open.If lessons require additional courts, you may be asked to wait.
- Please note that day admission will not be refunded for not being able to play during prime time.
- Players must wear clean, indoor-only, non-marking, soft-soled shoes. Outdoor shoes may not be worn in the gym
- To ensure everyone’s safety, do not walk across the court whilst games are in progress. Walk around the court instead.